CRM & Loyalty Systems




CRM & Loyalty Systems

CRM Division

Vision and Roadmap

Define the business goals/objectives and milestones, and determine the scope of work.

Business process analysis

Review business processes and workflow and recommend best practices.

Benchmarking /Product selection

Help the business to select the suitable solution in the market that meets industry standards and fit their activities and budget.

Customization and Integration

(Open Source SuiteCRM)
Product configuration, Customization, Data management, Social Media Integration, Mobile enablement, Digital Marketing Platform integration, Ecommerce platform integration, POS & ERP integration, 360-degree integration.

Migration

Legacy applications and CRM products, On premise CRM to cloud CRM.

Extensions

Social media+ mobility, Customer data hub, Web portal, Third party UI mashups.

Managed Services

Ongoing support, Shared services.

Loyalty Program solutions

Vision and Roadmap

Define the business goals/objectives and milestones, and determine the scope of work.

Business process analysis

Review business processes and workflow and recommend best practices.

Benchmarking /Product selection

Help the business to select the suitable solution in the market that meets industry standards and fit their activities and budget.

Customization and Integration

(Open Source SuiteCRM)
Fully Customizable Member Program that is easy to use, empower you to a customized loyalty program. Card based & Cardless Programs,Omni-channel Registration & Redemption, Easy POS, E-Commerce Integrations, Backend Infrastructure, Real-time Customer Engagement, Flexible Member Communication, In-depth Performance Reports, Business Integrations Solutions.

Data Protection & GDPR Consultancy Services

GDPR Compliance Services

General Data Protection Consultancy, Creating Records of Processing, GDPR Gap Analysis, Consent Management Services.

Policy Development

Development of Policies and Procedures, Development of Privacy Notices.

Risk Assessment

Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs).

Processes Auditing

Supplier (Processor) Auditing, Review of Supplier (Processor) Security.

Training

GDPR & Data Protection Training Services.

Events Management Solutions

Events Ticketing Management Systems

Design, Develop & Customize from scratch or open source (e.g. Attendize) based live events ticketing management solutions.

Venue Food & Beverage Management Solutions

Design, Develop & Customize from scratch or open source based system to manage, monitor & control F&B sales in the venue.




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